Privacy Policy

Effective Date: February 16, 2026

Briton's Appliance Repair ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://barcosprings.com/, use our services, contact us, or interact with us via phone, email, or text messaging (SMS).

By using our website, scheduling a repair, or providing us with your personal information (including your mobile phone number), you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number (including mobile number), appliance details, service request information, payment information (processed securely via third-party providers), and any other information you voluntarily provide when contacting us, booking services, or signing up for communications.
• SMS/Text Messaging Data: Mobile phone number, message content, date/time of messages, and opt-in/opt-out status when you provide your number for service updates, appointment reminders, or promotional messages.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and usage data collected via cookies or similar technologies on our website.

We use your information to:

• Provide and improve our appliance repair services (e.g., scheduling, diagnostics, invoicing).
• Communicate with you about your service requests, appointments, estimates, and follow-ups.
• Send informational updates (e.g., technician arrival times, repair status).
• Process payments and manage our business operations.
• Comply with legal obligations and protect against fraud.

We value clear communication and may send automated informational and/or promotional text messages to the mobile number you provide. This includes appointment confirmations, service reminders, and repair updates.

Important SMS Disclosures:

• By providing your mobile phone number and opting in, you consent to receive automated informational and promotional messages from Briton's Appliance Repair at the number provided. This may include messages sent using an autodialer or prerecorded/artificial voice.
• No sharing of SMS data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Opt-out instructions: You can cancel the SMS service at any time. Just text "STOP" to our number. We will send a confirmation message to acknowledge your request.
• Help instructions: Reply HELP for assistance.
• Rates: Message and data rates may apply. Message frequency varies.

We honor opt-out requests promptly and will not send further promotional messages after you opt out (though we may send a final confirmation). Consent is not a condition of purchasing goods or services.

We do not sell your personal information. We may share your information with:

• Service providers (e.g., payment processors, scheduling tools, or cloud storage) who assist us in operating our business (under strict confidentiality).
• Legal authorities if required by law, subpoena, or to protect our rights/safety.
• In the event of a business transfer (e.g., merger or sale), your information may be transferred as a business asset.

We do not share your SMS data with third parties or affiliates for their marketing or promotional purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

You may have rights to access, correct, delete, or restrict your personal information, depending on applicable laws. To exercise these rights or opt out of certain communications, contact us at the details below.

For SMS specifically, use the "STOP" keyword as described above.

Our services are not directed to individuals under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance.

If you have questions about this Privacy Policy or our practices, contact us at:

Briton's Appliance Repair

Barcosprings.com

719-326-0464